In recent posts like “3 Keys to Living Effectively: Attention, Calmness, and Understanding” and “You, Me, and the Dalai Lama” I’ve talked about some of the things I’ve been learning and contemplating from listening to recorded talks by the 14th Dalai Lama after having the good fortune to see him speak in person last month. At the end of his talks, he generally takes questions, and one of the questions that seems to come up pretty frequently is how to forgive someone who won’t admit they’ve done wrong.

When relationships in our life are disrupted or hurt through some past or present trouble, it can be a constant drain. In some cases the problem can be solved–or at least mostly solved–by cutting ties: friends who mistreat or lie to us, for instance, are sometimes not friends worth having, at least not if we’re trying to lift ourselves up by keeping company with people we admire.

In many cases, though, cutting ties is either not an option or too drastic an option, for instance when immediate family members do something (or a lot of things) that we find harmful. Even when it’s possible to stop communicating with a family member, the problem can still fester, and of course cutting off a family member creates its own problems.

So another avenue is to have a heart-to-heart discussion with the person who has done the harmful thing to try to understand and forgive. Of course this approach is a big improvement on simply cutting ties, and it’s likely to bring more peace. But what if the other person doesn’t want to be forgiven? What if the other person doesn’t even agree that there was any wrongdoing? For that matter, what if the person keeps doing the harmful thing?

A situation like this begins to make it clear what real compassion and forgiveness are. For us to feel compassion or forgiveness toward another person, that person doesn’t have to act according to our preferences or beliefs, because there is a difference between the person and the action. We can and should condemn actions that we think are harmful or unjust, but even while doing that we can accept and feel compassion toward that person. We can even feel compassion toward people we oppose.

I admit, this isn’t an easy thing to do, but at least the steps are clear. All we have to do is say “I condemn what you’ve done, but I support you“–and mean it.

There’s another piece of this, an important one: forgiveness and peace of mind are matters that happen within ourselves, not outside us. If we want peace of mind, we have to take complete responsibility for it ourselves. If we let even a small part of our peace of mind depend on what other people do, then we open ourselves to being disturbed and angered and made unable to act and think as we wish based on things other people do, things outside of our control.

In the same way that we can release anger that might come up from, say, getting cut off in traffic by reminding ourselves “I can’t make other people drive the way I want them to,” letting go of any feeling of possession about other people’s wrongdoings is necessary to feel peace of mind in troubled relationships and to offer compassion and support even to people whose actions we condemn.

Photo by h.koppdelaney

Getting Things Done by David Allen is by far the best book I’ve ever read on organization, and it also has a lot to say about productivity and peace of mind.

When my friend Roger loaned the book to me, I was a little curious but didn’t expect much. I’d already had a pretty effective task management system in place for some time, and at best I was expecting Allen to offer a few ideas for minor improvements. It it did turn out to be true that most of the things he had to say in his book were things I was already doing, but Allen’s deep understanding of the subject offered me a wider, more useful view that was both practical and powerfully motivating.

Getting Things Done offers a way to look at and interact with “stuff”–papers, objects lying around the house, pestering concerns that keep surfacing in the mind, incomplete projects, dead plants, upcoming events, or anything else that’s fighting for our attention. Allen describes how to stream things into useful categories with a set of simple, familiar systems–task list, calendar, file drawers, etc. Yet the rules for the process he describes are not the familiar ones, because once something has been processed, you stop having to worry about it. Allen’s approach doesn’t just clean up and organize a physical environment: it creates reliable ways to know that you’re keeping track of everything and therefore creates a lot of peace of mind. Of course, this same approach does great things for productivity, and it yields unexpected benefits like increased reliability, management of stress, clarifying priorities, and improved communication.

My initial impression of the book was that it was mainly directed toward busy executives, and it’s true that these seem to be the people Allen mainly works with. However, he also understands perfectly well what needs to be done to deal with a home, family, or even vague set of aspirations for the future. I strongly recommend this book to anyone who is trying to organize, get a handle on an overly busy life, create more serenity and confidence, or become more productive.

I’ve written recently on the site about several ideas that overlap with or draw on Allen’s:

• Relieving Stress by Understanding Your Inputs
• How I’m Keeping My E-mail Inbox Empty
• 4 Ways to Make Sure You Get a Task Done
• Are Creative People More Likely to Procrastinate?
• Effective Organization and Filing Are … Fun??
• The Eight Things You Can Do With a Piece of Paper
• Why Tasks Lists Fail