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How Preparation Enables Stronger Willpower

Strategies and goals

cfs 

While we often focus on how willpower operates at the moments when we need it, there are some aspects of willpower that function best if they’re prepared beforehand. A couple of examples might demonstrate what I mean.

Running up against no-win situations
1. A business owner plans a meeting with a prospective client. Knowing that she tends to be late, she resolves to pay extra attention to being on time. On the day of the meeting, she works on her marketing plan for much of the morning before remembering that she has to complete some important work for another client before she goes. She rushes through the task, but by the time it’s done she’s running behind, and she realized belatedly that she still needs to gather some papers before she leaves. She decides she can’t afford the time to find the papers, hurries to the meeting, arrives 20 minutes late, and is very anxious during her presentation–particularly since she doesn’t have the materials she was planning on bringing.

2. A man has recently started to eat more healthily and has resolved not to eat some of the foods that he used to love because his doctor has warned him of the danger of serious heart problems. He decides late in the afternoon to take his wife to dinner and lets her pick the restaurant. At the restaurant they have many of his old favorites that he has been trying to avoid and not much else that sounds appealing. He ends up ordering something that sounds a little healthier than his usual fare but turns out to be pretty much just as bad. His recent successes with healthy foods doesn’t feel so inspiring any more.

When no-win situations can be won in advance
In both of these examples, the individual is relying completely on acting well when the key decision–to leave on time, to choose something healthy–comes. The woman doesn’t consider making special plans to ensure she won’t be late, and the man assumes that eating right means just deciding well when he gets to the restaurant. Yet when the moment of truth comes along, the woman finds she is still busy with another priority, one she can’t set aside, and the man finds he has few good options.

Both of these situations show people who are trying to change habits using a “business as usual” approach. The problem with this is that changing habits by definition means not doing what we’re used to doing. Both the businesswoman and the man who is trying to protect his health are assuming that if they “just try harder” in some indefinable way, they will succeed. “Just trying harder” doesn’t work: what works is trying differently. In these examples, trying differently means preparing.

So how might the situations come out if the people involved prepare? Let’s take a look.

Using preparation to make willpower easier
1. A business owner plans a meeting with a prospective client. Knowing that she tends to be late, she decides to schedule the time she has before the meeting to ensure that she leaves not just on time, but 10 minutes early. She calculates how much time that will leave her in the morning and reviews her obligations. This shows her that she has to complete some important work for another client before she leaves, and that therefore she’ll need to start on that important work first thing in the morning. She would also like to work on her marketing plan, and thinks she might have time to complete that too, but she makes sure she schedules it second just in case. She completes the work for the other client in the morning and sends it out an hour and a half before it’s time to go. Then she sets an alarm clock for five minutes before departure time and begins work on the marketing plan. She’s not finished with the marketing plan when the alarm goes off, but she gets up and gathers her things. She realizes she needs to get some papers to bring with her and spends ten minutes getting them, but since she had built in a small buffer, she still arrives at her meeting a few minutes early, fully prepared.

2. A man has recently started to eat more healthily and has resolved not to eat some of the foods that he used to love because his doctor has warned him of the danger of serious heart problems. He decides late in the afternoon to take his wife to dinner, but realizes that unless they go to a place with something healthy he likes to eat, he might be in danger of ordering one of his old favorites. He talks with his wife and picks a restaurant that sells a lot of deep-fried foods but that also has a salad bar he likes. On the way to pick up his wife he realizes that he should do everything he can to prevent buying something fried, so he resolves to refuse a menu and preemptively order the salad bar. At the restaurant, the waitress tries to press the menu on him just so that he can see all the options, but he insists that he would like the salad bar even before they sit down. He has the salad bar and it’s pretty good, even if it’s not as good as the chicken fried steak and cheddar cheese soup he would usually have eaten. He even chooses to have the vinaigrette instead of his usual ranch dressing. He does eat some of his wife’s french fries, but not very many.

Perfection is optional
In the examples with preparation, both the business owner and the health-minded man still made mistakes. The business owner could clearly benefit from even more planning, and the health-minded man would do better to completely ignore his wife’s food–but both of them were essentially very successful, and their success was based not on somehow summoning up powerful reserves of self-control, but on steering their own behavior through preparation, and on recognizing their limitations.

All that effective preparation requires to aid willpower is a willingness to look into the future and think about the places where we’re vulnerable to fall into bad habits. In some cases, preparation can get us out of impossible situations (like needing to finish a project before leaving but also needing not to be late), and in others it can just make good choices easier (like providing an acceptable alternative to deep-fried food).

There is no substitute for a good choice
Preparation isn’t a substitute for making good decisions, though: the business owner could have chosen to work “just a little longer” on the marketing plan and ended up late after all, and the health-minded man could have taken the menu from the waitress just to avoid seeming unpleasant, then ended up ordering something he ultimately didn’t want to be eating. Good choices here means surrendering to our own priorities, giving up on the idea of finishing the marketing plan right away and being willing to seem a little unfriendly to the waitress if those things turn out to be  necessary for sticking to our goals.

What’s your greatest difficulty with willpower or self-motivation? Is there anything you could easily do ahead of time to tip those kinds of situations in your favor?

Photo by .imelda

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Free eBook hot off the press–The Writing Engine: A Practical Guide to Writing Motivation

Resources

My first eBook, The Writing Engine: A Practical Guide to Writing Motivation, is now available for free download: just click here.

I pushed to finish The Writing Engine within the first week of NaNoWriMo (National Novel Writing Month) in hopes that it will be useful to some participants in trying to finish 50,000 words in 30 days.

The eBook is free to copy and share; you’re welcome to forward it, host it on your own site, etc. Details of the Creative Commons License for the eBook are printed inside.

I hope to have a .mobi format available in the near future.

The permanent page for The Writing Engine is here, and it gives 10 surprisingly numerous reasons for writers to read the eBook right now.

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Don’t Feel Motivated? 10 Ways to Find Motivation Right Now

States of mind

Owl taking flight

If you don’t feel motivated right now, are you at the mercy of your brain chemistry, washed in and out of motivation on tides of dopamine and adrenaline and all the rest? In a word … no. There’s no magical way to ensure you’ll always be motivated, but there are some simple things you can do at practically any time to get motivation running.

Before I talk about those specific tactics, I want to be sure to mention that reading this article alone isn’t likely to get you motivated, but doing one or more of the things this article describes can help quite a bit. Knowing something isn’t the same as acting on what you know –though there is one exception, which I’ll mention.

Without further ado, then, here are 10 things you can do to get motivated right now, each supported by substantial research.

  1. Get a little exercise. It may sound unappealingly healthy, but research strongly supports the idea that even a 10-minute walk can make you more alert and energetic, and can improve your mood quickly.
  2. If something’s bothering you, fix your thoughts. Often we hold ourselves back by delivering a negative running commentary of broken ideas. You can detect and repair these broken ideas: click on the links for the step-by-step details.
  3. Visualize a result you like. If you have a task in front of you that you might not enjoy doing but will definitely enjoy having done, take a few moments to visualize what it will be like when you’re finished. Picture handing in the research paper early (and the shocked expression on your professor’s face), or the clean kitchen you’ll have, or the items that will disappear from your To Do list or inbox, or whatever other result you want to achieve. Spend a little time in the future enjoying what you’ve done, then come back to the present and start doing it.
  4. Just stand up. Momentum can be invaluable in making progress, and sometimes we work too hard trying to talk ourselves out of getting any momentum going. Ignore your own objections or complaints about the task at hand and concentrate on some very easy first step, like standing up and walking over to the filing cabinet, or looking up the phone number you’ll need to call, or putting on your shoes.
  5. Meditate. Honestly, try it–even if it’s “not your thing.” Meditation can pay off immediately by relieving stress and improving focus. If you don’t know how to meditate already, this article points you to online resources that can have you meditating within half an hour. You don’t even have to do a great job of it: even a little success at meditating can provide benefits now.
  6. Remember why it’s important. If you already have something in mind to do, spend a few minutes thinking about why it’s important to you. Does it provide a much-needed paycheck? Strengthen a relationship? Keep you on track to do something you love? Promote your happiness? Help your kids or your spouse be healthy and safe?
  7. Write down some reasons to do it. Grab a piece of paper or pull up a blank word processing document and write out why it is you want to do the thing or things you’re not doing. (You can also do this in your head, but writing it down can have a stronger effect.) Also list the immediate benefits. What do you get out of doing the thing right now? Peace of mind? Improvements in the space around you? A better mood? A stronger sense of purpose and self-reliance? More?
  8. If you feel overwhelmed, focus on one thing. Our brains are only physically capable of focusing on one thing at a time. Therefore, even if there are a lot of things that may be clamoring for your attention, you will be rising to the greatest possible level of responsibility if you just 1) figure out which one is most important to do now, and 2) get started on that one. All the others can be ignored until it’s their time.
  9. Talk or write it out. Talking with someone supportive or writing down your thoughts journal-style can help clarify what your obstacles are or what it is you really want to be doing, and why.
  10. Find inspiration. This is the situation I mentioned where just reading something can sometimes improve motivation. You can also get inspiration by other means, like talking with someone who inspires you. If you know of anything or anyone that will help you focus on what you want to do and get you fired up, go drink from that well. Alternatively, reflect on a time when you did well at the thing you’re about to attempt: remember how it felt to succeed at it. Inspiration isn’t always available whenever it’s wanted, and it doesn’t always work, but when it does work it can propel you forward.

Photo by ChrisBravoTown

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How to Repair a Broken Idea, Step by Step

Handling negative emotions

Restoration of a statueIn previous articles, I gave a general introduction to broken ideas and talked about how to detect them. In this article, we’ll take a look at a process that lets us repair broken ideas, removing obstacles to self-motivation and willpower.

Idea repair is serious medicine
In an array of psychological studies, idea repair (known in the literature as “cognitive restructuring,” “cognitive behavioral therapy” (CBT), and by other names) has proven effective against a wide variety of problems, including anxiety (including social anxiety), depression, repeat offenses by convicted felons, and many other issues.

Idea repair is not the same as “positive thinking”
Just to clarify what idea repair is and isn’t, I’d like to point out how it’s different from simply “thinking positively.” Positive thinking would direct a student who’s worried about failing a test to tell herself, “I will pass this test!” This may in some cases help with immediate mood, but it’s not necessarily any more realistic than the broken idea “I won’t pass this test.” Idea repair requires looking at situations realistically and in terms of what we really can do in our lives to make things better. If the student were to use idea repair, she might change the thought “I’m going to fail this test, and it will be awful!” to “It’s possible I’ll fail this test, and if I do, I’ll deal with it.”Assuming that she already knows whether she’ll pass or fail doesn’t do much to motivate her to improve her chances: instead, it tends to make the outcome look like it has nothing to do with her actions. Taking a realistic view, on the other hand, gives her the tools to face her situation and do something positive about it.

Identify the broken piece
In order to fix a broken idea, we have to first know how it’s broken. I go into this in some detail in the detection article, where I describe the 11 kinds of broken ideas. (You may sometimes hear a different count based on grouping them slightly differently; the list is based on Dr. David Burns’ cognitive distortion list, which is generally given as 10-15 items.)

Examples:

  • “Everybody thinks my dancing looks stupid.” (mind reading)
  • “He’s just saying I’m a dedicated worker because he has to say something positive in the review.” (disqualifying the positive)
  • “I’m scared something will happen to him. He’ll probably be in a car accident.” (emotional reasoning)

Notice that these ideas aren’t necessarily impossible: they’re just assuming too much, in a way that tends to make it harder to take positive action.

Rephrase the idea in a strictly truthful way
When repairing a broken idea, it’s necessary to take out all guesswork, undo exaggeration, and include all the facts that matter. Restating a broken idea into a repaired idea is often a source of immediate relief, because it allows us to stop battling ourselves.

Repaired examples:

  • “I’m worried that other people may judge me negatively because of my dancing.”
  • “My performance review had some discouraging parts in it, but he did compliment my dedication.”
  • “Just because I feel scared doesn’t mean that there’s anything to be scared about.”

When repaired ideas break again
Repaired ideas tend to bring some immediate relief, but we tend to have some of the same kinds of broken ideas in many situations over time. Unfortunately, repairing a broken idea doesn’t mean that it won’t come back broken later. So what’s the point of repairing them?

There are at least two major benefits to idea repair even when broken ideas keep coming back. First, there’s the immediate relief in the situation in which the idea has been repaired. And second, repairing an idea over and over will eventually make the broken idea come back less often and less severely, and consistent effort has a good chance of getting rid of a broken idea permanently.

Photo by A Sheer Moisturizing Experience

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How to Detect Broken Ideas

Handling negative emotions

broken cup

Some of the most powerful obstacles to self-motivation are broken ideas (or “cognitive distortions,” to use the formal term). A broken idea is any false thought that makes it harder to solve problems constructively. An introduction to them can be read here.

Examples of broken ideas
1. A man has been applying for jobs, but isn’t getting any interviews. He thinks “No one wants to hire me. I’m going to run out of money and be homeless.” This kind of thinking will make it harder for him to be motivated to apply for more positions, and he will tend to come across as less confident and positive to potential employers when he does have contact with them.

2. A mother is late dropping her children off to school, then has can’t get the car started when she tries to leave the school. She concludes “This day is a disaster.” This puts her in a pessimistic frame of mind, so that she tends not to do things that would make her day better and to interpret events in the worst possible light. (For more on this specific situation, see my articles Having a Bad Day? Here’s Why and How to Stop Having a Bad Day.)

The Red Flag
Detecting that a broken idea is in place is easy in the sense that, if you’re feeling bad, there’s a very good chance you’re nurturing one or more broken ideas. Being willing to pay attention to your own thinking does take some effort, which you can help bring out of yourself by committing to being mindful of your thinking in bad situations. It’s often harder to do this because of mood congruity, which gets in the way of imagining better times when we’re experiencing negative emotions. Fortunately, since we generally don’t like feeling bad, we’re often also driven to seek relief, which idea repair can provide.

Finding the broken idea
Identifying the broken idea requires reflecting on what we’ve been telling ourselves, whether mentally or (and this often easier) by writing it down. If you’re not sure what you’ve been telling yourself, start by writing down your present thoughts about the situation: broken ideas tend to persist as long as the mood they cause. This makes it possible to examine thoughts and figure out where they’re broken.

But What if The Broken Idea Is True?
Broken ideas are generally false (or at best, nothing more than a pessimistic guess), and they fall into specific categories of falsehoods. It’s easy to mistake them as truth because they often seem plausible: the job applicant might not find a job soon if he keeps searching in the way he is now. The mother’s experiences so far in her day have been unpleasant.  Yet short of having supernatural powers, neither one of them can infallibly predict what will happen going forward, and both of them are taking a small number of incidents and imagining that they describe a large, absolute pattern.

Categories of broken ideas
To identify a broken idea, compare it to these categories. Devised by Dr. David Burns, they not only make it easier to spot a broken idea: they also supply the solution in a way described in more detail in Wednesday’s post.

  • All-or-nothing thinking: Seeing situations in black or white; thinking in absolutes.
  • Overgeneralization: Taking separate incidents, like rejected job applications or being late, and concluding that they’re controlled by a large, unvarying pattern.
  • Mental filtering: Putting all one’s attention on negative qualities.
  • Disqualifying the positive: Dismissing good factors in a situation.
  • Mind reading: Making sweeping assumptions about what other people are thinking.
  • Fortune telling: Making assumptions about how the future will turn out.
  • Magnification and minimization: Exaggerating information, often to support a negative viewpoint, for instance exaggerating someone else’s positive qualities to make yourself look worse or their negative qualities in order to make them look like a villain.
  • Emotional reasoning: Assuming that because something feels like it’s true, it is true.
  • Should statements: Imagining that the way we want things to be has direct influence over how things really are. Often involves anger at other people for not acting the way we would make them act if we were in control of them.
  • Labeling: Using words to generalize or explain a person or situation in a way that’s misleading or incomplete.
  • Personalization: Exaggerating our idea of how much a situation relates to ourselves; taking responsibility or blame for things that are not in our control.

Wednesday: Repairing Broken Ideas
Once we’ve identified a broken idea, we can work on repairing it. My follow-up article addresses this step by step.

Photo by johndan

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Sustain Your Motivation By Tracking Your Progress Daily

Strategies and goals

writing_coordinates

In this article, I talk about Decision Logging, a practice of writing down each decision, action, condition, or major thought about a goal that’s important to you as it happens to become much more aware of your mental process. Elsewhere, I describe the importance of feedback loops in self-motivation. Following up on Wednesday’s article on how tracking behavior helps weight loss, it’s worth our time to look at a more intense feedback strategy that keeps our goals front and center in our minds, but doesn’t require the high amount of time and attention that decision logging takes: tracking progress daily.

How to Track Behavior for Feedback
For weight loss, daily tracking comes in a particular form: writing down information throughout the day like foods eaten with their nutritional stats, exercise done, and weight. For other kinds of goals, often reviewing once a day in the evening, or twice a day in the morning and evening, provides a similar benefit. Tracking isn’t the same thing as feedback, but it is a key component. Without reliable, consistent information about our behavior–whether that comes from jotting down notes in the moment, reflecting back over the past week, or from some other process–there’s no opportunity for feedback. Once we have that information, we can proceed to the next step in our feedback loop, which is making judgements about our behavior: what worked well, and what didn’t? From there, we can make plans for the future: more of this, less of that, try this new thing, and watch out for this other pitfall. We start with raw information and work our way through to an action plan tailored exactly to our current circumstances and progress.

The once-a-day approach only needs to take a few minutes. With it, you answer a few questions:

  • What did I do today that moved me toward or away from my goal?
  • What do I think about those choices?
  • What would I like to do the same or differently tomorrow?
  • What am I learning from this?

The twice-a-day approach is similar, but with it the morning session has more to do with planning for the current day, and the evening session has more to do with reflecting on the day that has passed.

Tracking and reflecting on progress each day doesn’t need to take more than five minutes, and it’s very effective in keeping a goal alive and moving forward. It’s also instrumental in forming a habit of reflecting on progress, and getting to that level of awareness creates an enormous advantage in pursuing goals in the future.

The Top Obstacle to Tracking
One of the biggest dangers in tracking progress is not tracking whenever there’s something bad to write down. If I’m trying to teach myself French and don’t study at all during the day, I might be tempted not to track on a day when all I can say is “Didn’t do any studying today. Could have studied during lunch and/or instead of watching reruns of House.” When we think about it, though, it’s not really all that traumatic to write down the equivalent of “I didn’t do as well as I hoped today, but I’ll try to do better tomorrow.” If I don’t write that kind of thing down, I’m likely to forget how I got off track, which makes me pretty vulnerable to that problem in future. And tracking the lack of progress keeps up my habit of tracking, which makes it more likely I’ll both think about and possibly even do some French studying the next day. Finally, tracking is a victory in itself: even if I haven’t learned any French, I’ve done my tracking, which means I did put at least a little effort into my goal. This can be a badly-needed morale boost when the more workaday steps toward a goal aren’t going so well.

Not all goals lend themselves easily to being tracked in writing, but with a little creativity, it’s possible to find something meaningful to write down daily about almost any goal. Doing this accomplishes one of the most important steps in self-motivation, which is keeping the goal in mind every day, and it goes a long way toward helping us understand our own behavior better–and therefore understanding better how to change it.

Photo by Bruno Gola

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Tools for Taking on a Task You Dread

Handling negative emotions

storm_front

Let’s say there’s something you really should do, but you dread doing it. Maybe it’s huge, difficult, inconvenient, dirty, unpleasant, draining, or even physically painful. Maybe you dread it because it’s a potential source of bad news (seeing the doctor, doing the bills, estimating revenues for the coming year). Maybe you started doing it, but you stopped, and now it’s been so long that you’re not even sure how you would begin. Or maybe it just has a bad association. Regardless, here’s something you’d really rather avoid but that you know you would be better off doing, preferably soon.

The problem is that dread is anything but motivating. If you could somehow dredge up some enthusiasm for doing the dreadful thing, that might get you somewhere, but dread tends to hold you back. Dreaded tasks often get ignored, avoided, delayed, bumped down the priority list by less important but more pleasant tasks, and so on. It’s certainly possible to take on a task while still dreading it, but transforming dread into something positive will nearly always make accomplishing the thing much more likely. So how can we do that?

Begin by Working on Motivation
The first thing to do is to separate the task of motivating yourself to do the task from the dreaded task itself. Motivating yourself is relatively easy and pleasant compared to cleaning out a filthy refrigerator or completing sixty pages of tax paperwork, and if you complete the job of motivating yourself, then actually doing the task becomes much easier.

In motivating ourselves to tackle a  dreaded task, it’s important to begin to understand what about the task we dread, which means reflecting on our feelings and answering basic questions like “What is it I think will happen when I start doing this task?” and “What about this task is the biggest obstacle for me?”

With a bit of awareness about where the dread comes from, often idea repair and surrendering ourselves to the idea of taking on the task will clear away a lot of the dread. Sometimes talking with a sympathetic friend, family member, mentor, or therapist can help, as can writing about the issue in a journal.

Creating Enthusiasm Even for the Worst Tasks
And when the task is no longer as awful as it has sounded to us in the past, because we understand our feelings about it, have addressed broken thoughts, and have committed ourselves to taking care of business, we can turn to (as weird as this may sound) … enthusiasm. Even a task that seems terrible, if it’s related to something important to us, can have its attractions. One of the most appealing things about a really daunting task can be the vision of just getting it done: if the task is something that’s been put off for a long time, it’s probably a source of annoyance or anxiety, and doing it provides relief.

Dreaded tasks can sometimes be genuinely enjoyable (for instance, a trip to do something difficult could still be a fun trip); they may bring out a sense of pride at being the kind of person who can face these kinds of problems; and they can sometimes remove uncertainty about the future. More motivating even than these can be connecting with the really basic things you’re accomplishing with the task, for instance making your surroundings more welcoming, healing a damaged relationship, or working through a major financial issue. If it’s something you don’t feel like doing, what are your reasons for doing it in the first place? They’re probably significant ones.

Things to Watch Out for
If the task is large, it doesn’t have to be done all at once: doing a few simple things to get started can take a lot of the menace out of the thing you’re trying to accomplish and begin to establish momentum. If you don’t take care of it all at once, though, consider doing it in several sessions close together, for instance once per day until it’s finished, so as to keep that momentum going.

Regardless of how you approach it, there will probably come a point where you have to dive in. Whether you do this by distracting yourself or by finding courage, be prepared to have to pass this point when you start, and probably to pass it again from time to time as you continue. And when you’re done, you can take a good look back so that you’ll remember that you were courageous enough to get it done.

Photo by hapticflapjack

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6 Ways to Be Happy at a Job You Don’t Like

Handling negative emotions

EnjoyWork

There are two common kinds of advice I’ve heard given to people who don’t like their jobs. One is “suck it up,” which is pragmatic but not very inspiring. The other is “then get a different job,” which is inspiring but not always pragmatic. In this post, I won’t attempt to untangle the question of when it is or isn’t a good idea to leave your job, although sometimes that may be the best call. Instead, let’s say that you’ve decided you want to stay at your current job, and the only problem is, your job is a drag. Is it possible to be happy even if you’re spending 40 hours a week (or more) doing something you don’t like? Often it is. Other people are living happy lives despite lousy jobs. Why not you?

1. Remember Why You’re There
It’s nice to have a job, to be paid, and to have something to do. You might have other reasons for your job as well. Getting in touch with them dispels the false idea that we’re forced to be at work. Sure we need to work to get money to live (most of us, anyway). But there are people who don’t have the work or the money, and it’s nice not to be in that situation.

2. Know What You Don’t Like
As with most situations where we have negative emotions, one of the first and most important steps is mindfulness. When we find ourselves reacting negatively to a situation and want to change that reaction, it helps (a lot) to figure out where the reaction is coming from. Sometimes the answers are fairly obvious (“I don’t like it when my boss comes into my office every five minutes to ask about something”) and sometimes they’re may be something that you haven’t consciously considered before (“Come to think of it, it’s this depressing room that’s bothering me the most.”) If your job isn’t satisfying to you, there’s probably more than one reason. Pay attention to your thoughts whenever you’re feeling most unhappy: this leads you to the causes.

3. Change the Details
Improving your actual job situation–negotiating a raise, getting transferred to another group, trading some responsibilities, etc.–is too big a topic to go into in detail here, but it’s well worth thinking about. Would better tools help you enjoy your work more? Creating more social ties with coworkers? Making your work environment more welcoming? Taking on more responsibilities? Sharing certain jobs with coworkers?

It’s not unsual to feel as though certain kinds of situations are unchangeable, only to find out that a simple request or a new approach can change them in important ways. Look for these kinds of opportunities.

4. Fix Broken Ideas
As human beings, we have evolved amazingly sophisticated mental systems for making ourselves miserable. Very often, we tell ourselves false (though true-sounding) stories in an ongoing mental commentary. Some examples are things like “She should have done that last week,” “I’m completely miserable here,” “This project is doomed to fail,” and “They all think I’m an idiot for forgetting about the presentation.” These broken ideas can be repaired by restating them as factually as possible, for instance “It would have been easier for me if she had done that last week, but she’s not always going to do things the way I’d like.” Broken ideas create tension and stress. Repairing them allows us to let go of negative ideas that are dragging us down.

5. Get Into Flow
The ultimate way to enjoy your work is to learn to get into a state of flow with it as often as possible. Flow is a state in which you’re challenged, but within your abilities; you’re able to focus without distractions or interruptions on a task; and you’re getting moment-to-moment feedback of some kind on how well you’re doing. Being in flow means being absorbed in the work and losing track of time because you’re so interested and involved. Not everything can be done in flow, but while it may be easier to imagine it working for surfers and violinists, it also can work beautifully if you’re washing dishes, filling out paperwork, or repairing a lawnmower.

Some tips on getting into a flow state are here. The most useful thing I can say about flow in a single sentence is that it only happens when you’re focusing on one thing, not when you’re allowing yourself to be distracted, or when you’re stopping and starting different tasks. Having fun while working, surprisingly, turns out to be easiest when you are working hard and efficiently.

6. Find a Goal
Flow experiences and most other kinds of enjoyable activity require having a goal (or goals). Just responding to things as they come is not generally an effective way to seek happiness. Even if your goal is just to improve your turnaround time by 5 minutes or to find something positive to say in every customer interaction, it allows you to focus and think about it rather than about boring, distracting, or tedious details that might otherwise take up your attention.

If you’re not happy at work it may be that you should consider another kind of job, but whatever position you have, there will very likely be parts you don’t enjoy. By remembering your reasons, knowing what’s behind your dissatisfaction, making the most of your work environment, fixing broken ideas, aiming to get into flow, and finding goals, you’ll have the best chance of being happier with your work … and taking those positive feelings with you when you go home.

Photo by chinogypsie

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How To Do Something You Don’t Know How To Do

Strategies and goals

garage_sale

You would think a garage sale wouldn’t be difficult to figure out. You prepare a little, you advertise, you put things on card tables, you wait. I’ve been wanting to help my son set up a garage sale of a lot of things he’s outgrown, where he could be in charge and receive the profits, but I’ve been stopped by the idea that I can’t. I live in a fairly rural area, on a dirt road that doesn’t get any traffic. I’ve been held up by this idea that we should have a garage sale, but I don’t know how to set it up so that people will actually come.

I was thinking about the garage sale this morning and once I really turned my attention to it, I realized the idea that I didn’t know how to make it work was ridiculous. We will either have a garage sale or we won’t. If we do, we’ll either have it here or have it somewhere else. If we have it somewhere else, we just have to figure what lucky friend is going to get us taking over their porch or garage soon, and ask permission. The only reason I’ve been thinking “I don’t know how” is because I haven’t been wanting to face it. Garage sales take preparation, which I don’t feel like I have time for, and they last a whole day, which I definitely don’t have time for, and what if no one shows up and all of the effort is wasted and we still have the things left over? It’s not that I don’t know how to do it, it’s that the idea has been making me anxious. Dealing with anxiety has a lot to do with facing things and answering questions. A few simple answers sorted my situation out. We should have the sale, because my son will enjoy earning the money and will learn about money from it, and because we need the room the old things are taking up, and because it’s a waste to have them here if we can get them to someone who will actually use them. We should have it here so that he can mind the sale and I can do the other things I need to do, checking in with him regularly. And we’ll attract traffic as well as we can by putting signs out on the main road right near us, which will probably give us more custom than we would get in a suburban neighborhood.

Your something may not be as easy to figure out, but there are several useful ways to do something you don’t know how to do. So, what are they?

1. If you really can’t do it, move on
If you really have no way of accomplishing the task in front of you, even after reading the rest of this article,  then the problem isn’t doing the task: if you honestly can’t do it, then it’s not your responsibility. Instead, the problem is facing the inevitable consequences of not doing it. This requires a difficult but powerful tool: surrendering to reality.

The same situation applies if the only way you can do the thing in question is to not do something more important. For example, if the only weekend we could do the garage sale was the only opportunity we’d get for some time to see family members visiting the area, then we’d need to give up on the garage sale. Fortunately, there are often more options than there seem to be at first, which is what the rest of the article is about.

2. You don’t have to do it if it doesn’t need to be done
Sometimes we resist doing things because they really don’t make sense for us to do. If it were for me instead of my son, I probably wouldn’t have the garage sale at all, because the amount of money it brought in wouldn’t justify the time. Instead I’d donate everything to a local recycle shop, which would sell the items to lower-income people for very affordable prices. If you feel concerned about how you’re going to tackle a problem, make sure first that it makes sense for you to do it at all before you start worrying about how.

3. Do it differently if there’s a better way
Sometimes difficult problems become much easier if they’re approached in an unexpected way. If you have something you’re worried about doing, consider whether there are other approaches you could take that would simplify things. If my son had a few major items and otherwise mostly things that would sell for next to nothing, he could sell the major items on eBay or Craigslist, still learning about money and reaping the rewards, and we could give the rest away to the recycle shop.

4. If it can wait, improve your position and then do it
Some tasks need improved skills before they can be done well, in which case a combination of practice and patience will put you in a much better position to get the thing done, provided it can wait. Keep in mind that research overwhelmingly supports the idea that practically anyone of at least average intelligence can excel at almost anything if they get in enough deliberate practice. If I were worried my son wouldn’t do a good job of running the sale, we could spend some time doing pretend sales and finding educational computer games about buying and selling to help him learn. We’d have to decide whether the sale was worth the effort and whether we could wait that long to get the unneeded things out of the house, but it’s possible the effort spent learning about money would be more than worthwhile.

Other tasks benefit from a change in situation. If I were going to move in the near future to a location that’s better for a garage sale, I might store the sale items away and have the sale there once we’d moved.

5. If it would work better with help, get help
Sometimes a little advice or active assistance from a friend, family member, mentor, or even a hired professional can go a long way. This might be as simple as getting a better idea of the task from someone who’s done it already, or as involved as finding and hiring a business manager for your new venture if you’re great at the core activity of the business but not so great at marketing, accounting, and the other general business tasks. For example, I probably have friends who have things they’d want to sell too, and a two- or three-family garage sale might attract more people.

6. If it works best to do it now, just do it the best you can
If it needs to be done, if there aren’t good alternatives, if others can’t really help, and if it’s best to do it now (due to ongoing problems, limited opportunity, a deadline, etc.), then you’re in the same place I was: face things and provide answers. If you don’t know the answers to the questions, get the best information you can and answer them as well as you can. If you’re having trouble facing things, it’s probably due to broken ideas, which means it’s fixable.

7. If you know what to do but don’t feel motivated, get in touch with your reasons
Of course, it might be that when you think about it, you realize you really do know how to tackle this goal, and it really is an important one, but you don’t feel inspired to get in motion. If that’s the case, it can help a lot to get in touch with your real reasons for accomplishing the goal. If they’re someone else’s reasons, or if you’re just trying to fulfill expectations or fit some role, then it may be that it’s not such a good goal for you after all. But if the reasons are your own, get in touch with them: write down what made you decide to do the thing in the first place, or visualize what it will be like to do it–or to have gotten it done.

Regardless of what approach you take, remember that “I have to but I can’t” is a logical impossibility. If there’s really no way to do it, you’re off the hook: no one can make you do something you truly can’t do. If there is a way to do it, all you have to do is figure out whether you’re going to decide to, and if so what the best way is. There’s not always a good way, but there is always at least one best way. I hope you find yours. As for me, I have to help my son go sort through some old toys.

Photo by m.gifford

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Knowing Isn’t Enough: The 4 Steps Between Knowledge and Action

Strategies and goals

crossingKelly McGonigal recently Tweeted about a British Psychological Society post in which psychologists talk about things they still don’t understand about themselves. It’s really interesting reading, but the particular thing that I connected with was University of Texas psychologist David Buss saying “One nagging thing that I still don’t understand about myself is why I often succumb to well-documented psychological biases, even though I’m acutely aware of these biases … One would think that explicit knowledge of these well-documented psychological biases and years of experience with them would allow a person to cognitively override the biases. But they don’t.”

I know why Buss sometimes fails to act according to things he knows perfectly well, and yet I do the same thing myself, for instance a couple of weeks ago when I had a serious communication breakdown that I later saw wouldn’t have been a problem if I’d  used all of the communication skills I’d been learning for years (see Crucial Conversations: Tools for Talking When Stakes are High or Nonviolent Communication: A Language of Life). Actually, that’s the whole point of this post: just knowing something about how our minds work is not the same thing as using that knowledge.

So what’s the gap between knowing and doing? There are actually four gaps. Lucky for us, none of them is very wide.

1. Noticing opportunities to use the knowledge
The first step is a kind of mindfulness: in order to use, say, a communication skill, I need to be thinking about my communication as I’m doing it so that I can notice, “Hey, here’s a great opportunity to summarize my friend’s concerns!” Mindfulness can be improved with tools like meditation, feedback loops, and decision logging.

2. Understanding how to apply the knowledge
It’s good for me to know that I should try to summarize a person’s concerns back to them, but I need to know more than that abstract idea: I need to know how I go about it, perhaps having a step-by-step method I can use to apply the information I have, or some test I can use on my intended behavior to see if it would fit the information.

3. Surrendering objections
By definition habits are hard to change, and if you’re trying to act a different way, you’re trying to change a habit. Changing habits usually means giving something up, for example pride, less-than-ideal strategies you’ve been using for years, or defensiveness. In my case, if I want to make sure the person I’m talking to knows they’ve been heard and understood, I have to give up the impulse to do a critique of what they just said and instead be willing to understand first, react second. People are much more comfortable hearing someone else’s ideas when they know for sure that their own ideas have already made it across.

4. Making the effort
Putting a piece of knowledge into play requires conscious effort: there’s usually nothing automatic about it. Effort means a decision to devote at least a little bit of time and attention at the right moments to using the knowledge.

In an article on learning and the brain, I talk about how acting on knowledge helps us learn it better. For this article or any piece of knowledge you gain that might be useful, it can make all the difference to use it as soon as possible, several times, both in order to get used to the specific skill and to fix it in your brain. If we don’t go out of our way to bridge the four gaps between information and action–noticing opportunities, understanding how, surrendering objections, and making the effort–then the knowledge isn’t any more useful in our heads than it is left on the page, unread.

Photo by magnusfranklin

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